Last Updated: October 26, 2025
Welcome to Brenuvo LLC! We are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how Brenuvo LLC (“we,” “us,” or “our”) collects, uses, shares, and protects information when you visit and make a purchase from our website, https://brenuvo.com/ (the “Site”).
By using our Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of information to provide and improve our service to you.
a. Personal Information You Provide: When you make a purchase or attempt to make a purchase through the Site, we collect certain personal information from you, including:
- Your name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment information (this is securely processed by our third-party payment processors like Afterpay and Klarna, and we do not store sensitive payment card data on our servers).
b. Device and Usage Information: When you visit the Site, we automatically collect certain information about your device, including:
- Your web browser type
- IP address
- Time zone
- Information about the cookies that are installed on your device Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. This is called “Device Information.”
c. Cookies and Tracking Technologies: We collect Device Information using the following technologies:
- Cookies: Data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- Log files: Track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Fulfill Orders: To process your orders, arrange for shipping, and provide you with invoices and order confirmations.
- To Communicate With You: To respond to your inquiries, send you transaction-related communications, and provide customer support.
- To Improve Our Site: To analyze how customers browse and interact with the Site, allowing us to enhance the user experience, optimize our marketing and advertising efforts, and understand the effectiveness of our campaigns.
- To Ensure Security: To screen our orders for potential risk or fraud.
- For Marketing (with consent): If you opt-in, to send you promotional emails, newsletters, and special offers related to our products. You can opt-out of these communications at any time.
- To Comply with Legal Obligations: To meet any applicable laws or regulations.
3. Sharing Your Information
We share your Personal Information with third parties to help us use your Personal Information, as described above.
- Service Providers: We share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. These include:
- Payment Processors: Such as Afterpay and Klarna, to securely process your payments.
- Shipping Carriers: To deliver your orders.
- Website Hosting and E-commerce Platform: Our store is hosted on WooCommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
- Legal Compliance: We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your Personal Information may be transferred as part of that transaction.
We do not sell your personal information to third parties for their direct marketing purposes.
4. Your Choices & Rights
You have certain rights regarding your personal information:
- Access and Correction: You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact information below.
- Opt-out of Marketing: You can opt-out of receiving marketing emails from us by following the unsubscribe link in those emails or by contacting us directly.
- Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Site.
5. Data Security
We implement reasonable security measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.
6. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
7. Third-Party Links
Our Site may contain links to websites operated by third parties. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If we become aware that a child under 13 has provided us with Personal Information, we will take steps to delete such information from our records.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page and update the “Last Updated” date at the top of this policy.
10. Contact Us
If you have any questions about this Privacy Policy, your personal information, or our practices, please contact us:
- Company Name: Brenuvo LLC
- Website: https://brenuvo.com/
- Email: support@brenuvo.com
- Phone: +12127256787
- Address: 560 3rd Ave, New York, NY 10016, United States
- Customer Service Hours: Monday-Friday 9AM-5PM EST