Welcome to Brenuvo LLC! These Terms and Conditions (“Terms”) govern your use of the website https://brenuvo.com/ (the “Site”) and your purchase of products from Brenuvo LLC (“we,” “us,” or “our”). By accessing or using our Site and services, you agree to be bound by these Terms. Please read them carefully.

1. Agreement to Terms

By using our Site, you confirm that you are at least 18 years old and capable of forming a binding contract. If you do not agree to all of these Terms, you may not access the Site or use any services.

2. Company Information

Brenuvo LLC is a Sole Proprietorship based in the US.

3. Products and Services

Brenuvo LLC specializes in Home & Garden > Decor > Wall Decor > Wall Art > Paintings. We strive to display product images and descriptions as accurately as possible. However, we cannot guarantee that your device’s display of any color will be accurate, or that product descriptions are entirely error-free. All products are subject to availability. We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction.

4. Pricing and Payment

All prices for products on the Site are in US Dollars ($) and are subject to change without notice. We reserve the right to modify or discontinue any product without notice at any time.

  • Accepted Payment Methods: We currently accept Afterpay and Klarna for your convenience. Additional payment methods will be displayed securely at checkout. By providing payment information, you represent and warrant that you are authorized to use the designated payment method.

5. Order Acceptance

Your receipt of an electronic or other form of order confirmation does not signify our final acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason. If we cancel your order after you have been charged, we will issue a full refund to your original payment method.

6. Shipping Policy

This policy applies to orders placed through https://brenuvo.com/.

  • Order Processing Time: Orders are typically processed within 1-2 business days (Monday-Friday, excluding holidays). You will receive a shipping confirmation email with tracking information once your order has shipped.
  • Shipping Region: We currently ship only within the United States. We do not offer international shipping.
  • Shipping Rates & Times:
    • Standard Shipping: 3-7 business days, $0.
  • Free Shipping Threshold: Enjoy free standard shipping on all orders within the US.
  • Delivery Issues: Brenuvo LLC is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Please ensure your shipping address is correct. For any delivery issues, please contact the shipping carrier directly.

7. Return and Refund Policy

We want you to be completely satisfied with your purchase from Brenuvo LLC.

  • Return Window: You have 30 calendar days from the date you received your item to request a return.
  • Eligibility for Return: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Proof of purchase (order number) is required.
  • Initiating a Return: To start a return, please contact us at support@brenuvo.com. We will provide you with instructions on how and where to send your package.
  • Return Shipping Costs: Brenuvo LLC will provide a prepaid return shipping label for eligible returns.
  • Restocking Fee: No restocking fees are applied to returns.
  • Refund Process: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days (typically 5-10 business days, depending on your bank or payment processor).
  • Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately at support@brenuvo.com with photos of the damage. We will work to resolve the issue promptly, which may include sending a replacement or issuing a full refund.

8. User Conduct

You agree not to use the Site for any unlawful purpose or in any way that might harm, defame, or otherwise negatively impact Brenuvo LLC or any third party. You are prohibited from violating or attempting to violate the security of the Site.

9. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of Brenuvo LLC or its content suppliers and protected by US and international copyright laws. The compilation of all content on this site is the exclusive property of Brenuvo LLC.

10. Limitation of Liability

In no event shall Brenuvo LLC, its directors, employees, or agents be liable for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever, including any resulting from any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of our Site and products; (iii) any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein.

11. Disclaimer of Warranties

The Site and products are provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Brenuvo LLC does not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

12. Indemnification

You agree to indemnify, defend, and hold harmless Brenuvo LLC, its officers, directors, employees, agents, and third parties, for any losses, costs, liabilities, and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules, or regulations.

13. Governing Law

These Terms and your use of the Site shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law principles. Any legal action or proceeding relating to your access to or use of the Site or products shall be instituted in a state or federal court in New York County, New York.

14. Changes to Terms

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms constitutes acceptance of those changes.

15. Severability

In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms, such determination shall not affect the validity and enforceability of any other remaining provisions.

16. Contact Information

Questions about the Terms and Conditions should be sent to us at support@brenuvo.com or by phone at +12127256787 during our customer service hours (Monday-Friday 9AM-5PM EST). You may also reach us by mail at 560 3rd Ave, New York, NY 10016,United States.