Brenuvo LLC is committed to protecting the privacy and security of the personal data of our customers, including those residing in the European Union (EU) and United Kingdom (UK). Although Brenuvo LLC is based in the United States, we strive to comply with the principles of the General Data Protection Regulation (GDPR) when processing personal data of individuals in the EU/UK. This statement outlines our commitment to data protection and your rights under GDPR.

1. Lawful Basis for Processing Data We collect and process your personal data only when we have a lawful basis to do so, primarily:

  • Contractual Necessity: To fulfill orders, process payments, and deliver products you purchase from https://brenuvo.com/.
  • Legitimate Interests: To improve our services, prevent fraud, and enhance your shopping experience, provided these interests do not override your fundamental rights and freedoms.
  • Consent: Where required, for specific marketing activities or optional data processing, you will be asked for your explicit consent. You have the right to withdraw consent at any time.

2. Types of Data We Collect When you visit https://brenuvo.com/ or make a purchase, we may collect the following types of personal data:

  • Contact Information: Your name, email address (support@brenuvo.com), phone number (+12127256787), and shipping address (560 3rd Ave, New York, NY 10016, United States).
  • Order Information: Details of products purchased (such as items from our Home & Garden > Decor > Wall Decor > Wall Art > Paintings collection), and your transaction history.
  • Payment Information: Details necessary for processing payments. Please note that actual payment card details are processed by third-party payment providers like Afterpay / Klarna and are not stored directly by Brenuvo LLC.
  • Technical Data: Your IP address, browser type, device type, and website usage data (via our WooCommerce platform), which we collect to improve website functionality and security.

3. How We Use Your Data Your personal data is used for the following purposes:

  • To process and fulfill your orders, including shipping and delivery within the US.
  • To communicate with you regarding your orders, inquiries, and customer service requests.
  • To manage returns and refunds.
  • To improve our website functionality and your overall shopping experience.
  • To comply with legal obligations.

4. Data Sharing and Third Parties We do not sell your personal data. We share your data only with trusted third parties necessary for our business operations, such as:

  • Payment Processors: Afterpay / Klarna, to securely process your payments.
  • Shipping Carriers: To deliver your purchases within the US.
  • E-commerce Platform: WooCommerce, which hosts and supports our online store.
  • Legal & Compliance: When legally required or to protect our rights and property.

All third parties are carefully vetted to ensure they also uphold data protection standards.

5. Data Security Brenuvo LLC implements appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes secure server environments, encryption, and regular security assessments to safeguard your information.

6. Data Retention We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, this means retaining order data for a period required by tax and consumer protection laws.

7. Your GDPR Rights If you are an individual located in the EU/UK, you have the following rights concerning your personal data:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data we hold about you.
  • Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data under certain circumstances.
  • Right to Restriction of Processing: Request that we limit the way we use your data.
  • Right to Data Portability: Request your data in a structured, commonly used, machine-readable format.
  • Right to Object: Object to the processing of your data in certain situations (e.g., direct marketing).
  • Right to Withdraw Consent: Where our processing is based on your consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at support@brenuvo.com or call us at +12127256787. We will respond to your request within the timeframes required by GDPR.

8. International Data Transfers As Brenuvo LLC is based in the United States, your personal data will be transferred to and processed in the US. We ensure that any such transfers are conducted with appropriate safeguards in place to protect your data, consistent with GDPR requirements.

9. Contact Us If you have any questions or concerns about this GDPR Compliance Statement or our data processing practices, please do not hesitate to contact us: