At Brenuvo, we believe that premium service goes hand in hand with premium products. That’s why we offer a fast, secure, and transparent shipping process for all our customers across the United States. Whether you’re gifting someone special or elevating your own style, we make sure your watch reaches you on time and in perfect condition.

📦 Order Processing Time

Once your order is placed, we begin preparing it for shipment right away.

• Processing Time: 1–2 business days

• Orders placed on weekends or holidays are processed the next business day

• You will receive a confirmation email with your order details and tracking info once your order ships

⏱️ During peak seasons or promotional events, processing may take slightly longer — but we’ll keep you updated every step of the way.

✈️ Shipping Options & Delivery Time (USA Only)

We currently ship within the United States using trusted and trackable delivery services.

📦 All orders are shipped with full tracking so you can follow your package door-to-door.

📍 Shipping Locations

We proudly deliver to all 50 U.S. states, including:

• All mainland states

• Alaska & Hawaii

• PO Boxes and APO/FPO military addresses

📬 Note: Expedited shipping is not available for PO Boxes or APO/FPO addresses.

🌎 International Shipping

At this time, we do not offer international shipping. We are currently focused on providing the best service to our U.S. customers but plan to expand soon. Stay tuned!

🔍 Tracking Your Order

Once your Brenuvo watch ships, you will receive a tracking number via email. You can track your order directly from the link provided or through the carrier’s website.

If you haven’t received your tracking info within 3 business days, please contact us at: support@brenuvo.com

📦 Packaging & Protection

Every Brenuvo watch is securely packaged in our signature premium box, designed to protect your timepiece during transit and provide a luxurious unboxing experience.

📭 Lost, Stolen, or Delayed Packages

While we do everything we can to ensure safe delivery, once a package leaves our facility, we rely on our shipping partners. If your package is delayed, lost, or marked as delivered but not received:

• First, check with neighbors or your local carrier

• Then, email us with your order number and tracking details

• We’ll work with the carrier and assist you in resolving the issue

📦 Please note: We are not responsible for packages lost due to incorrect addresses provided during checkout.

🔁 Returns & Exchanges

For information on how to return or exchange your order, please refer to our Refund & Return Policy.

🕰️ Questions?

We’re always here to help. If you have any concerns about shipping or delivery, feel free to reach out.

📧 Email: support@brenuvo.com
🌐 Website: www.brenuvo.com
📍 Address: 2611 Pago Pago Ave, Alaska 99507, USA